Tenvia Coworks vs Optix
Optix is the design-led platform from Vancouver with the best-rated interface in the category. The differences are what happens to mail and events, what the add-ons add up to, and which currency the invoice arrives in.
Who Optix is really for
Optix is built for design-led independents and small chains that want the member experience to feel like a consumer app. It is a Canadian company with Pacific-time support and a Capterra rating of 4.8, the highest of the majors. Its native white-label app, its website widgets and its Automations+ builder are real, and if the app is what your members will judge you on, that polish is worth paying for.
Side by side
| Tenvia Coworks | Optix | |
|---|---|---|
| Pricing model | Per location. The tier sets the member cap (30 / 150 / 500); staff are never counted | Per plan by active users and location, plus add-ons |
| Entry price | $95 CAD/month per location (Starter); $175 Growth; $395 Scale. Every feature on every tier | Essentials $229 USD/month ($197 annual), 50 active users, 1 location; Pro $349; Grow $579; Scale custom |
| Metering | People holding a plan with you, desk or mailbox. Day-pass buyers, room guests, attendees and staff never count | Active users; extra users $2 USD each |
| Fees on your own sales | None beyond Stripe processing. ViaMeet takes 5% on a room and 3% on a ticket only when the marketplace brought the business | Stripe processing; a non-Stripe gateway is $49 USD/month; e-signature $1 per signature |
| White-label app | No native app. Web portal on your subdomain or custom domain, your logo on documents, a generated website. Emails carry the Tenvia shell | Native white-label app, $99 USD/month; full brand removal $1,199 |
| Virtual mail | Native: mailbox plans, self-service applications, recipient authorizations, scan, forward, hold, shred, per-action fees, dunning. Courier labels are manual until the courier integration ships | Not native: sell mail passes and notify members on arrival |
| Events and ticketing | Native: ticket types, coupons, registration questions, QR check-in, attendee export, payout 24 hours after the event. No per-ticket fee on direct sales | Yes, through a separate events app for admins |
| Multi-location | One account, every location on it. Reports are org-wide; per-site reporting and per-site staff permissions are planned | Extra locations $79 to 129 USD/month each |
| CAD billing | Yes. The price list is in Canadian dollars | Canadian company; subscription billed in USD |
| Support hours | Included on every tier, no paid support tier | Pacific time |
Where Optix is stronger today
- The most polished interface in the category, rated 4.8 on Capterra
- A native white-label mobile app for members, as a paid add-on. Ours is a web portal
- Automations+, a rule builder for the operator. Our automations are a fixed set of running jobs with no builder yet
- Website widgets that drop into the site you already have
- A Canadian company with Pacific-time support
Where Tenvia Coworks is stronger
- Virtual mail as a product: plans, applications, authorizations, scan, forward, hold, shred and dunning, not a pass and a notification
- Events and tickets on the same ledger as the room, with QR check-in and a next-day payout, in the same console
- One price in Canadian dollars with every feature on every tier; no $99 app fee, no $99 automations fee, no $49 gateway fee
- Metered on memberships, not active users
- Your own domain, a generated website, your logo on documents and unlimited staff, included
- Reports on revenue, MRR, wallet liability and bookings, org-wide
What reviewers say about Optix
- “They keep some of what would really help you to this so you have to pay more.” (a director, Capterra, August 2026)
- “Cost was a bit high… members also avoided using the app.” (Capterra, 2024)
- “Reporting… dashboard gives ballpark numbers.” (Capterra, July 2026)
Quoted as published. Every product has unhappy reviewers, ours will too; read them alongside the strengths above.
Who should pick which
- Pick Optix if the member app is your product, your members will live in it, and the add-ons fit your budget.
- Pick Tenvia Coworks if you run mail and ticketed events as revenue, you want one CAD price with everything on it, and your members are fine with a portal in the browser.
All product names are trademarks of their respective owners. Optix pricing shown is published or reviewer-reported pricing as of September 2026, in US dollars unless marked otherwise, and may change, so confirm with the vendor. Tenvia Coworks prices are in Canadian dollars per location per month, exclusive of applicable taxes. This comparison reflects public information and user reviews. Spot something out of date? Tell us. Last reviewed: September 2026.
See it against your own space.
Thirty minutes, your rooms, your mail and your events, and honest answers about what we do and do not do yet.