Features
Everything the front desk runs on, entered once.
An enquiry becomes a client record. The record carries the membership, the bookings, the mailbox, the door code and the tickets. The invoice writes itself from what the record did that month. Every feature is on every tier.
Virtual mail
Mailbox plans, self-service applications, authorized recipients, log by photo, scan, forward, hold, shred, and the fee on the next invoice.
In depth → Events and ticketsTicket types, coupons, registration questions, QR at the door, attendee export, payout 24 hours after the event.
In depth → Bookings, embeds and your websiteRooms, desks and resources with rate cards, holds and approvals, six embed types, and a generated website on your own domain.
In depth → BillingMemberships, prepaid plans, credit wallets, cards on file, and invoices, receipts and credit notes as PDFs on your letterhead.
In depth →
1 · Clients and companies
The record everything else hangs off.
Contacts, members, companies
- A person and the company they belong to, linked
- Lifecycle status from lead to member to past member
- Activity timeline on every contact
- Members sign up themselves, or claim an invite to an existing record
Leads and enquiries
- Enquiries from your website land in a leads pipeline
- Tags, and tag rules that fire on events such as a first booking
- Segments built from tags and status
Messaging
- Campaigns to a segment, consent-aware
- Announcements in the member portal
- Support tickets, raised by either side
- Documents store and a notification bell
2 · Bookings and spaces
Rooms, desks and resources, bookable from your own site.
- Resources with a class, capacity, photos and room layouts
- Rate cards: hourly, 4-hour block, full day, flat
- Opening hours and availability rules per resource
- Slot holds while a member pays, quotes and approvals for the bookings you want to look at first
- Check-in, in use, usage review, then settlement
- Amenities and parking as add-ons, priced per location or per space
- Calendar (ICS) file on every booking
SpaceClientRateStatus
BoardroomNorthline Legal2 h · hourlyIn use
Studio BOkafor Design4-hour blockChecked in
Event HallVale & SonsFull dayAwaiting approval
Desk 14Day pass guestFlatBooked from website
4 bookings today · 1 quote waiting on you
3 · Billing
One card on file, one invoice, every line.
Memberships and plans
- Memberships with levels, billed monthly on the card on file
- Prepaid allowance plans in hours or days, with rollover or a monthly reset
- Credit wallets with packages and auto top-up
Documents on your letterhead
- Invoices, receipts, refund notices and credit notes as PDFs
- Your own document numbering
- Tax amounts carried on every document
The daily run
- A daily billing job raises what is due and charges the card on file
- Failed payments are marked, reminders go out
- Several cards per member, a default and a card per subscription
- The client portal shows receipts and history
4 · Virtual mail
Mail you can run like a product.
- Mailbox plans and a numbered mailbox pool
- Members apply in the portal; you review and approve
- Authorized recipients recorded per box
- Log an item by photo on arrival
- The client chooses: pickup, open and scan, forward, hold, recycle, shred
- Per-action fees and a forwarding markup land on the next invoice
- A trail on every item, and batch, return-to-sender and usage review queues
- Past due, reminder on day seven, box locked on day ten, mail still received
- Courier labels and carrier rates: forwarding works today, labels are entered by hand until the courier integration ships
ItemClientActionStatus
Letter · CRANorthline LegalOpen & scanScanned
Parcel · 2.1 kgOkafor DesignForwardLabel pending
Letter · BankVale & SonsHold for pickupHeld
FlyerOkafor DesignRecycleDone
4 items today · 2 fees queued for October invoices
5 · Events
Sell the room and the tickets from the same record.
- Operator events, and member-hosted events in your rooms
- Ticket types, coupons, sale windows and registration questions
- QR tickets, a door check-in screen with a live count
- Attendee CSV export and calendar files
- Public event pages, on your generated website and on ViaMeet if you opt in
- Payout 24 hours after the event; deposit released after a damage check
Founders Breakfast
Event Hall · 8:00 AM
48registered
31checked in
$1,440tickets
Last scan: M. Okafor · 8:12 AM
6 · Access and check-in
Door codes and printer codes, tied to the record.
Door codes
- A door code per location
- Shown to the member 30 minutes before their booking starts
- Access follows the membership and the booking, not a card in a drawer
Check-in
- Printable QR check-in card for every space
- A front-desk poster for walk-ins
- Scan to check in within a 30-minute window of the booking
Printing and hardware
- A printer code per member, listed for the front desk
- No access cards or fobs. There is no hardware integration today.
- Door hardware integrations are on the roadmap
7 · Your website and embeds
A website built from your data, or embeds for the one you have.
- Generated pages: home, locations, spaces, memberships, services, events, about, news, contact, terms, privacy
- Each page can be switched on or off; copy, hero photos, FAQs and social links are yours to edit
- Your own domain, with the certificate issued and renewed for you
- Six embed types: services, booking, a single resource, events, credits, mailbox
- Your logo on every invoice and document; your subdomain until the custom domain is verified
What white-label means here
- Your logo on invoices, receipts and credit notes
- Your subdomain, then your custom domain
- Your generated website, on your domain
- The booking page and every embed carry your rooms, prices and photos
Emails to members go out in the Tenvia Coworks shell with your name and content. There is no separate white-label fee, on any tier.
8 · Multi-location
More than one site, one account, unlimited staff.
Shipped
- Locations on one account, each with its own rooms, hours, door code and amenities
- Staff roles: operator, manager, admin, unlimited on every tier
- Reports dashboard: revenue, MRR, wallet liability, bookings, across the whole account
- Every location at your tier price
Planned
- Per-site reporting: a location breakdown of the same dashboard
- Per-site staff permissions: today roles apply across the whole account
- Courier labels and carrier rates for forwarded mail
- Door hardware integrations
- Accounting sync
Planned means planned, not shipped.
Audit history
- A booking audit trail on every transition, from hold to settlement
- An activity timeline on every contact
- A trail on every mail item
- Not a general audit log of every screen and field
Underneath
Built as modern SaaS from the start.
Each operator's data isolated at the database layer, role-based staff access, booking and contact history on the record, card details held by Stripe and never by us, and your data exportable, because it is yours.
Put a real month through it.
Book a demo and we will help you load your rooms, plans and mailboxes, so the first invoice you see is one of yours.